Track Your Order

At SasiMart, we know how important it is to stay informed about your delivery. That’s why we make it easy for you to check the progress of your order from dispatch to delivery.

How to Track Your Order

Once your order has been processed and shipped, you’ll receive a shipping confirmation email containing:

  • Your Order Number
  • Courier Name
  • Tracking Number
  • Tracking Link (where available)

Simply click the tracking link or enter your tracking number on the courier’s website to view the latest delivery updates.

Order Status Guide

Your order may display one of the following statuses:

🟢 Order Confirmed

We’ve successfully received your order and payment.

📦 Preparing Your Order

Our team is carefully packing your items for dispatch.

🚚 Dispatched

Your parcel has been handed over to our delivery partner and is on its way.

📍 Out for Delivery

Your order is with the courier and will be delivered soon.

✅ Delivered

Your parcel has been successfully delivered to the shipping address.

Didn’t Receive Your Tracking Information?

If you haven’t received your dispatch email within the expected processing time:

  • Check your Spam or Junk folder.
  • Verify the email address used when placing your order.
  • Contact our customer support team for assistance.

Delivery Information

Delivery times may vary depending on:

  • Your delivery location
  • Courier operations
  • Weather conditions
  • Public holidays
  • Peak shopping periods

For estimated delivery times, please visit our Delivery Information page.

Need Help?

If you have any questions about your order or delivery, our support team is here to help.

Email: info@sasimart.co.uk
Website: SasiMart

We aim to respond to all customer enquiries as quickly as possible.

Why Shop with SasiMart?

✔ Authentic Sri Lankan, Indian & International Groceries
✔ Secure Online Payments
✔ Fast UK-Wide Delivery
✔ Carefully Packed Orders
✔ Friendly Customer Support

Thank You for Shopping with SasiMart

We appreciate your trust in SasiMart. Our goal is to deliver quality groceries and household essentials quickly, safely, and reliably across the United Kingdom. Thank you for choosing us-  we look forward to serving you again.